Refund & Cancellation

Website: https://jccomputer.in/
Owner: J.C Computer
Contact Number: +91 8800164114
Email: jccomputer108@gmail.com
Address: Ground Floor, C-267-268, Shop Pvt No-2, Gandhi Vihar, North Delhi, Delhi – 110009

Order Cancellation Policy

Orders can be cancelled within 24 hours of purchase only if the product has not yet been shipped.
Once an order has been dispatched, no cancellation requests will be accepted.

To cancel an order, please contact us at jccomputer108@gmail.com or call +91 8800164114 with your order details.

Refund Policy

  • Second-hand and refurbished products are not eligible for any return, replacement, or refund under normal circumstances.

  • Refunds will only be processed if the product is defective, damaged on arrival, or not as described, and the issue is reported immediately upon delivery with valid proof (such as an unboxing video or photos).

  • The product must be returned in its original condition, along with all packaging, accessories, and the original invoice.

  • Once the return is inspected and approved, the refund will be processed to the original payment method within 7–10 business days.

Warranty Policy

  • J.C Computer does not provide any warranty from its side.

  • All warranties (if applicable) are provided only by the principal manufacturer or parent company.

  • Warranty becomes void in case of physical damage, burns, tampering, or unauthorized repairs.

  • No on-site warranty is available.

  • Software items do not carry any warranty.

  • Customers are advised to inspect the product carefully before accepting delivery, as goods once sold will not be taken back.

Non-Refundable Items

Refunds will not be issued for:

  • Products damaged due to misuse, mishandling, or physical damage

  • Software, downloadable items, or customized products

  • All second-hand and refurbished products

Return Policy

  • Customers must raise a return request within 7 days of delivery if eligible.

  • The product must be unused and in the same condition as received.

  • Return shipping charges may apply unless the delivered product was defective or incorrect.

Delayed or Missing Refunds

If you haven’t received your refund yet:

  1. First, check your bank account or contact your card provider.

  2. If the issue persists, please email us at jccomputer108@gmail.com with your order details for assistance.

Jurisdiction

All disputes are subject to the jurisdiction of Delhi, India only.